Operational Support and Processes Manager

Katherine D’Arcy-Young

Operational Support and Processes Manager

money@moneyworks.co.nz or katherine@moneyworks.co.nz

Originally from Bath in the UK, Kat moved to New Zealand in 2011 with her partner and two children. She joined Moneyworks in July 2017, bringing with her a rich set of skills and experience in both the Higher Education and Human Resources Administration fields, gained in both the UK and New Zealand sectors.

Kat has a BA (Honours) in English Literature, and extensive experience of problem solving, business process changes and working through the implications of changes to processes. She has strong analytical skills, a clear communication style and is pragmatic and solution focused.

In the newly created role with Moneyworks, Kat will be providing core operational support to Carey, Peter and Paul and all of Moneyworks clients.  In addition she will be working side by side with Carey in reviewing all of Moneyworks processes to ensure that the business is operating at the optimal best practice level and will continue to incorporate new technology to enhance our clients experiences.

An outgoing and friendly person, Kat loves the Kiwi lifestyle; her interests and hobbies include gardening, cooking, family walks and bike rides with her two growing sons and losing herself in a good book.

Qualifications:

University of Wales, Aberystwyth, Wales, UK

1999 – 2002: Bachelor’s Degree (Honours) English Literature

Relevant Experience:

2016 – 2017: Human Resources Administrator – St Peter’s School, Cambridge

2011 – 2015: Programme Administrator/Executive Assistant – Human Resources Division, University of Otago, Dunedin

2005 – 2010: Research Administrator – Department of Social and Policy Sciences, University of Bath, UK

2003 – 2004: English Language Teacher: GEOS Language Centre, Hong Kong

Professional Development:

Te Reo Maori – He Timatanga: An Introduction to the Maori Language – University of Otago

Writing for the Web: How to write engaging and impactful content – University of Bath

Introduction to Leadership and Management – University of Bath

Introduction to Higher Education Finance – University of Bath

Process Communication Model for Coaching, consulting and organisational development – University of Otago

Supervisory Skills: The role of a supervisor in the workplace – University of Otago