Client Survey 2026
In January 2023 we began our client surveys, with a small response. For our January 2024 survey we more than doubled our response and increased our NPS significantly. Our NPS increased again in 2025 - to 65.
In 2026 we had over half of our clients respond and received a score of 73
It is important to note that the Net Promoter Score of 65 that we received is very high. Above 50 is 'amazing'.
We have added information on how the NPS works.